How does the autoresponder work?
When someone submits a form on your website, you sometimes might want to send them a confirmation that their inquiry has been received.
Here is how you use the autoresponder on an existing form (the process on new forms is almost exactly the same):
- Login to the builder
- From the top bar hover over Modules and then click Forms
- Click the pencil icon next to the form you want to edit
- One the resulting popup enter whatever you want the person to receive under Email Autoresponder
- Hit Save Field
Important: Our system checks the form field names to determine what the user's email address is. You will need a form field containing the word "email" (case insensitive, no quotes required) which accepts the customer's email. It must be a text field otherwise the system will ignore the autoresponder altogether.
Below are some examples of field names that the system will determine to be email fields:
- Email Address
- Emailaddress
- Your Email Address
These examples would not qualify as email fields:
- eaddress
- The thing you check everyday